Management & Strategy Classes

>> Developing Cross-Cultural Competencies

     As A Global Leader

This seminar is designed for professionals who interact with those from cultures other than their own. Managing and working with people in and from cultures other than one’s own requires a specialized set of knowledge, skills, and abilities, or what might be called cross-cultural competencies.

This seminar focuses on two aspects of cross cultural competencies – conceptual awareness, or insight and understanding of one’s own, and others’ values, attitudes, beliefs, and behaviors – and behavioral skills, such as communication, decision-making, and conflict management. Using assessments, cases, and exercises, as well as 360 feedback, participants will learn how to assess and develop their cross-cultural competencies, and, as a result, will be better able to identify and manage cross-cultural differences.